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jeeroooh · 26-07-2004, 09:22

Hi everyone

Currently I am researching the User experience of 3D environments in e-commerce. (educational and personal interest). I have developed a sort of a 3D site in flash. (pre rendered images) In order to test the User Experience I have developed some sort of test with an survey connected to it. I am realy anxious to find out some trends regarding this site.

So if you're interested, participate in this test.(takes aprox. 8 minutes) I am happy to provide you with the outcomes. project is located at:

http://www.jero-online.nl/start/

kind regards Jero

beebolbod · 26-07-2004, 10:39

Whilst i appreciate the environment was quite cool it really confused me to make a purchase.
The environment didn't differentiate products clearly enough rom the rest of the place and i had no real interaction with the products. The navigation didn't jump out at me and left me searching for everything, producing the overall feeling of 'help'.
I would have expected to see the products light up when i roll over them and the info box on the left be a little more 'in my face'.

There should have been a much clearer emphasis on walking me through my shopping experience. e.g. upon checkout (when i found out how to do so) i was presented with a girl behind a desk. She didn't do anything, just stood there. I eventually found a text link to check out and buy my laptop. She was merely iconinc, which seems a waste of bandwidth to me.

Perhaps you should focus on 'shepparding' people from place to place a little clearer.

Your 3d work is great and i think there could be a real application for this if done really really well (no disrespect intended).

Sorry - i couldn't bare to wade through that form.

spacious · 27-07-2004, 09:48

Yeah, I have no problem doing an 8 minute demo, but that form makes me close the window (we all type enough!). If you want more people to check it out for your survey, skip that step or pre-fill it with data.

As far as the 3d interface goes, remember the appeal is that it is a 'visual' experience. Meaning If I click on a laptop, product info should be displayed. If I click on the Help desk Lady in the background, I should go to her. Textual options (the little nav window) is also good in case people want to use it, but it should be purely interactive visually. You could then lose the red arrow interface which was overkill and confusing.

Try creating the showroom with a purely interactive (you can navigate by clicking on things in the room) interface and then add the text menu for an option.

my 2px

reli4nt · 13-08-2004, 16:37

Word of advice, Flash and Ecommerce don't mix. You'll piss off customers left and right.

beebolbod · 13-08-2004, 17:15

There have been excellent examples of flash e-commerce websites. Cant remember where but i have seen it. Costly and a tad unneccessary.

reli4nt · 13-08-2004, 17:26

They are great ones, but they limit the amount of control the customer have and create a lot of unnecessary work for the developer.

strawbleu · 13-08-2004, 20:10

There is no reason why Flash shouldn't make a great e-commerce engine. The problems tend to be not using devleopers and designers who'll work closely with the client and the technology to get the best result.

After all there is no reason why Flash should be much larger or take much longer to load than HTML.

Habitat and Ted Baker both had nice Flash sites.

And to be quite honest there are plenty of absolutely dire HTML e-comm experiences, I'd love to see whata talented Flash development team could deliver - especially in markets such as home furnishings.

beebolbod · 13-08-2004, 20:15

Quote:

Originally Posted by strawbleu

I'd love to see whata talented Flash development team could deliver -

Have a butchers on macromedia website. I saw one a while back that was simply stunning. Very easy to use, totally intuitive and won loads of acclaim. There'll be loads more.

strawbleu · 14-08-2004, 05:19

Had a look, couldn't find what you were tlaking about, but www.miniusa.com is SOOOO cool. (Talking with my 13yo head on) :-)

Narate · 14-08-2004, 06:46

IMO I never trust a flash site trying to sell me something.

Just doesnt do it for me

reli4nt · 14-08-2004, 14:42

www.miniusa.com is hot. A huge resource hog, but its hard to find anything interesting from car companies.

26-07-2004, 09:22	#1 (permalink)
jeeroooh Registered User Join Date: Jul 2004 Posts: 1	3D e-commerce Hi everyone Currently I am researching the User experience of 3D environments in e-commerce. (educational and personal interest). I have developed a sort of a 3D site in flash. (pre rendered images) In order to test the User Experience I have developed some sort of test with an survey connected to it. I am realy anxious to find out some trends regarding this site. So if you're interested, participate in this test.(takes aprox. 8 minutes) I am happy to provide you with the outcomes. project is located at: http://www.jero-online.nl/start/ kind regards Jero

13-08-2004, 20:10	#7 (permalink)
strawbleu Senior Member Join Date: May 2004 Location: Leeds, UK Posts: 273	There is no reason why Flash shouldn't make a great e-commerce engine. The problems tend to be not using devleopers and designers who'll work closely with the client and the technology to get the best result. After all there is no reason why Flash should be much larger or take much longer to load than HTML. Habitat and Ted Baker both had nice Flash sites. And to be quite honest there are plenty of absolutely dire HTML e-comm experiences, I'd love to see whata talented Flash development team could deliver - especially in markets such as home furnishings. __________________ Jon Eland :: StrawBleu Web evangelist, photographic imagemaker and all-round good egg.

14-08-2004, 05:19	#9 (permalink)
strawbleu Senior Member Join Date: May 2004 Location: Leeds, UK Posts: 273	Had a look, couldn't find what you were tlaking about, but www.miniusa.com is SOOOO cool. (Talking with my 13yo head on) :-) __________________ Jon Eland :: StrawBleu Web evangelist, photographic imagemaker and all-round good egg.

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26-07-2004, 10:39	#2 (permalink)
beebolbod Um Bongo Join Date: Apr 2004 Location: Hinglun Posts: 319	Whilst i appreciate the environment was quite cool it really confused me to make a purchase. The environment didn't differentiate products clearly enough rom the rest of the place and i had no real interaction with the products. The navigation didn't jump out at me and left me searching for everything, producing the overall feeling of 'help'. I would have expected to see the products light up when i roll over them and the info box on the left be a little more 'in my face'. There should have been a much clearer emphasis on walking me through my shopping experience. e.g. upon checkout (when i found out how to do so) i was presented with a girl behind a desk. She didn't do anything, just stood there. I eventually found a text link to check out and buy my laptop. She was merely iconinc, which seems a waste of bandwidth to me. Perhaps you should focus on 'shepparding' people from place to place a little clearer. Your 3d work is great and i think there could be a real application for this if done really really well (no disrespect intended). Sorry - i couldn't bare to wade through that form.

27-07-2004, 09:48	#3 (permalink)
spacious Registered User Join Date: May 2004 Posts: 6	Yeah, I have no problem doing an 8 minute demo, but that form makes me close the window (we all type enough!). If you want more people to check it out for your survey, skip that step or pre-fill it with data. As far as the 3d interface goes, remember the appeal is that it is a 'visual' experience. Meaning If I click on a laptop, product info should be displayed. If I click on the Help desk Lady in the background, I should go to her. Textual options (the little nav window) is also good in case people want to use it, but it should be purely interactive visually. You could then lose the red arrow interface which was overkill and confusing. Try creating the showroom with a purely interactive (you can navigate by clicking on things in the room) interface and then add the text menu for an option. my 2px

13-08-2004, 16:37	#4 (permalink)
reli4nt Lordarkness Join Date: Aug 2004 Location: New York Posts: 41	Word of advice, Flash and Ecommerce don't mix. You'll piss off customers left and right.

13-08-2004, 17:15	#5 (permalink)
beebolbod Um Bongo Join Date: Apr 2004 Location: Hinglun Posts: 319	There have been excellent examples of flash e-commerce websites. Cant remember where but i have seen it. Costly and a tad unneccessary.

13-08-2004, 17:26	#6 (permalink)
reli4nt Lordarkness Join Date: Aug 2004 Location: New York Posts: 41	They are great ones, but they limit the amount of control the customer have and create a lot of unnecessary work for the developer.

14-08-2004, 06:46	#10 (permalink)
Narate Royalty™ Join Date: Feb 2003 Location: Manchester (UK) Posts: 3,242	IMO I never trust a flash site trying to sell me something. Just doesnt do it for me

14-08-2004, 14:42	#11 (permalink)
reli4nt Lordarkness Join Date: Aug 2004 Location: New York Posts: 41	www.miniusa.com is hot. A huge resource hog, but its hard to find anything interesting from car companies.

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