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shqipo · 22-01-2004, 18:21

I was wondering if anyone knows how to do this: Some of my clients are, uhm, "technically challenged" so I'd like to be able to remotely change their e-mail settings (I'm offering them hosting services) without them having to go through the steps. I think I've seen somewhere (hosts) that when people click on a link, it will format someone's Outlook/Express with host's info. Can this be done? What about other e-mail programs?

smallbeer · 23-01-2004, 01:59

In cpanel it gives the option to automatically configure your email setting with the click on a button.

Bill Posters · 23-01-2004, 02:32

I use CPanel, but I can't see anything that allows you to do what shqipo describes. Where is the facility that you're talking about, sb? (Not doubting, just asking)

oli · 23-01-2004, 03:38

http://www.machhost.net/tutorials/ - Cpanel tutorials here (fwiw

)

onece you have set the email account up, just click outlook auto config, this only works on windows but will set up all your account details for you.

Bill Posters · 23-01-2004, 04:01

Just set up a new test mail account, but I'm still not seeing an outlook autoconfig option in the Add/Remove Accounts area.

Only options I'm seeing listed are:
Delete, Read Webmail, Change Quota, Change Pass

It's not appearing in the Mail Manager Main Menu either.

Is it possible that the outlook autoconfig is only presented to Windows users (i.e. the facility is not added to the page for non-Windows users)?

oli · 23-01-2004, 04:05

Its possible, supposed to be here :

Bill Posters · 23-01-2004, 04:07

In that case, it's definately only presented to Windows machines.
Shame, as it would be trés useful.

Still, at least I'm not going mad.

smallbeer · 23-01-2004, 05:53

What Oli said.

Quote:

Originally Posted by Bill Posters

In that case, it's definately only presented to Windows machines.
Shame, as it would be trés useful.

My hosting mate says it's the server configuration, nothing to do with your OS. Have a word with your host.

oli · 23-01-2004, 06:00

haha , I would

Bill Posters · 23-01-2004, 06:26

Quote:

Originally Posted by smallbeer

What Oli said.

My hosting mate says it's the server configuration, nothing to do with your OS. Have a word with your host.

Consider yourself lucky, sb.
At least your hosting mate appears to know what he's doing.

smallbeer · 23-01-2004, 06:31

Quote:

Originally Posted by oli

haha , I would

I take it that's you?

oli · 23-01-2004, 06:36

indeed.
Im sure its a mac thing.

22-01-2004, 18:21	#1 (permalink)
shqipo Registered User Join Date: Jan 2004 Posts: 1	Remote modification of e-mail settings I was wondering if anyone knows how to do this: Some of my clients are, uhm, "technically challenged" so I'd like to be able to remotely change their e-mail settings (I'm offering them hosting services) without them having to go through the steps. I think I've seen somewhere (hosts) that when people click on a link, it will format someone's Outlook/Express with host's info. Can this be done? What about other e-mail programs?

23-01-2004, 01:59	#2 (permalink)
smallbeer I Ain't Losing Any Sleep™ Join Date: Apr 2003 Posts: 5,236	In cpanel it gives the option to automatically configure your email setting with the click on a button. __________________ That's fuckin' ingenious, if I understand it correctly. It's a Swiss fuckin' watch.

23-01-2004, 03:38	#4 (permalink)
oli Free Ring Ding™ Join Date: Feb 2003 Location: Manchester Posts: 9,535	http://www.machhost.net/tutorials/ - Cpanel tutorials here (fwiw) onece you have set the email account up, just click outlook auto config, this only works on windows but will set up all your account details for you. __________________ ..................

23-01-2004, 04:05	#6 (permalink)
oli Free Ring Ding™ Join Date: Feb 2003 Location: Manchester Posts: 9,535	Its possible, supposed to be here : __________________ ..................

23-01-2004, 06:00	#9 (permalink)
oli Free Ring Ding™ Join Date: Feb 2003 Location: Manchester Posts: 9,535	haha , I would __________________ ..................

23-01-2004, 02:32	#3 (permalink)
Bill Posters trouble free and loverlee Join Date: Mar 2003 Location: YooKay Posts: 2,899	I use CPanel, but I can't see anything that allows you to do what shqipo describes. Where is the facility that you're talking about, sb? (Not doubting, just asking)

23-01-2004, 04:01	#5 (permalink)
Bill Posters trouble free and loverlee Join Date: Mar 2003 Location: YooKay Posts: 2,899	Just set up a new test mail account, but I'm still not seeing an outlook autoconfig option in the Add/Remove Accounts area. Only options I'm seeing listed are: Delete, Read Webmail, Change Quota, Change Pass It's not appearing in the Mail Manager Main Menu either. Is it possible that the outlook autoconfig is only presented to Windows users (i.e. the facility is not added to the page for non-Windows users)?

23-01-2004, 04:07	#7 (permalink)
Bill Posters trouble free and loverlee Join Date: Mar 2003 Location: YooKay Posts: 2,899	In that case, it's definately only presented to Windows machines. Shame, as it would be trés useful. Still, at least I'm not going mad.

23-01-2004, 06:36	#12 (permalink)
oli Free Ring Ding™ Join Date: Feb 2003 Location: Manchester Posts: 9,535	indeed. Im sure its a mac thing. __________________ ..................

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