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dan · 30-05-2003, 14:00

A client is producing an html marketing campaign (don't worry it's targeted and won't end up anywhere near you guys

) and has a question about how the email will look if recipients forward it on?

After experimenting for a while it seems that many email clients forward the email with at least some success while web based email services have some difficulty. The problem appears to lie with the email header contents, the content type value keeps changing to plain text as opposed to text/html.

Is there any way I can alter this (I realise it's probably down to the client etc ) or am I stuck? the mac mail client also seems to loose the links when forwarded (they work but will not change the cursor when rolled over and are no longer underlined) any suggestions ???

Luke Redpath · 31-05-2003, 13:46

Probably down to the client. At the end of the day, you can't force people to view HTML e-mail.

dan · 31-05-2003, 20:16

It's not the forcing (obviously if preferences etc are set then that's up to the user + it is an opt in promotion) it's the fact that the header is changed by the client on forwarding, nothing to do with the actual viewing of the email... kinda like striping the <?php ?> tags from a php script. Buggers it and renders it useless for purpose.

g-a-t-e · 06-06-2003, 09:18

Send out multi-mime encoded emails, with both the html and txt in there. Most web services will try and display the plain txt format by default, only plumping for html if no other alternative.

Brown · 12-06-2003, 09:50

webmail progs will strip out your <body> tag b'cos its already read one <body> tag and that's to show the page that you're viewing already (issat clear?). so when you forward it on, its not gonna know that its meant to be HTML.

so...outside of your <body>content</body> tag include plain text like gate says above. then at least people will be able to view something legible.

remember, email marketing is a bitch. there's so many mail clients and webmail progs out there that you're never gonna be able to test on everything.

30-05-2003, 14:00	#1 (permalink)
dan Iris Folder Join Date: Apr 2003 Location: smokey Posts: 2,672	email... of the HTML variety. A client is producing an html marketing campaign (don't worry it's targeted and won't end up anywhere near you guys ) and has a question about how the email will look if recipients forward it on? After experimenting for a while it seems that many email clients forward the email with at least some success while web based email services have some difficulty. The problem appears to lie with the email header contents, the content type value keeps changing to plain text as opposed to text/html. Is there any way I can alter this (I realise it's probably down to the client etc ) or am I stuck? the mac mail client also seems to loose the links when forwarded (they work but will not change the cursor when rolled over and are no longer underlined) any suggestions ???

31-05-2003, 13:46	#2 (permalink)
Luke Redpath Barney army! Join Date: Mar 2003 Location: London Posts: 696	Probably down to the client. At the end of the day, you can't force people to view HTML e-mail. __________________ Luke Redpath .::. Software Engineer .::. Reevoo - Real Reviews From Real Customers

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31-05-2003, 20:16	#3 (permalink)
dan Iris Folder Join Date: Apr 2003 Location: smokey Posts: 2,672	It's not the forcing (obviously if preferences etc are set then that's up to the user + it is an opt in promotion) it's the fact that the header is changed by the client on forwarding, nothing to do with the actual viewing of the email... kinda like striping the <?php ?> tags from a php script. Buggers it and renders it useless for purpose.

06-06-2003, 09:18	#4 (permalink)
g-a-t-e Registered User Join Date: Jun 2003 Location: somewhere between enlightenment and stupidity Posts: 34	Send out multi-mime encoded emails, with both the html and txt in there. Most web services will try and display the plain txt format by default, only plumping for html if no other alternative.

12-06-2003, 09:50	#5 (permalink)
Brown volkswagen yellow & gold Join Date: Apr 2003 Location: london, england. Posts: 6,214	webmail progs will strip out your <body> tag b'cos its already read one <body> tag and that's to show the page that you're viewing already (issat clear?). so when you forward it on, its not gonna know that its meant to be HTML. so...outside of your <body>content</body> tag include plain text like gate says above. then at least people will be able to view something legible. remember, email marketing is a bitch. there's so many mail clients and webmail progs out there that you're never gonna be able to test on everything.

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