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weldo · 20-11-2007, 10:40

Anyone familiar with this error and its cause ??

A silly client decided to ignore the 90 day, 60 day, 30 day, 15 day and 7 day notices from 123reg telling him that his domain was due to expire ...

he only decided to produce a credit card 2 days after expiration ... and 'lo and behold' although re-registering seemed to go smoothly as usual - his domain now just shows this message ... ??

its an asp cart hosted externally - and googling it seems to show that it could be a dns error or a wndows/iis error ??

can anyone add anything of note ??

steveb · 20-11-2007, 10:43

It means they've simply deactivated the url. Possibly permanently. Tightwad will probably have to buy a new hosting service and start over again.

weldo · 20-11-2007, 10:53

what ??

he pays brewsters for the hosting ... why would they cancel that 24 hours after domain expiration ?

that doesn't sound right ...

sub · 20-11-2007, 11:10

How long has it been since said silly client re-registered the domain?
May be a case of waiting for the renewal to propagate?

Anxious · 20-11-2007, 11:13

Have you updated the nameservers? Sometimes when I re-register domain names the settings go back to default.

pgo · 20-11-2007, 11:21

Have you done a whois to make sure the domain is pointing in the right place?

weldo · 20-11-2007, 11:33

yeah - i've done all that ... re-set the name servers (twice) ... its been about 7 - 9 days since we renewed, and all whois stuff looks ok ...

123reg are yet to respond to my email about it ... but could it be that it is a windows error of some sort ??

its an asp/access shop - hosted at cactushop ...

adras · 20-11-2007, 11:40

Hosting companies usually don't cancel the service when the domain name expires. Unless maybe when the hosting company and the domain registrant was the same company.

As said above, make sure that the NS is pointing to the right place. Can you FTP to the hosting account? Are all the files there?

weldo · 20-11-2007, 11:45

ftp ?? thats a thought ... it was actually a colleague who did all the ftping and db side of things (2 years ago)

i just booked the names, prep'd the images and html stuff ..

hmmm .. will try to look into that .... ta.

any windows experts out there ??

Paul · 20-11-2007, 16:52

had a very similar prob with a client who let the domain expire but phoned 123 reg, no joy, then contact tucows (123reg's domain dealer ppl) and the domain was re-activated within hrs.

what happen when you ping the domian? same i presume. i would get on the phone to 123reg and get them to explain pronto before you go radio rental.

I would presume that 123reg can contact tucows and sort this.

if you still haven't any joy by the morn let me know and i'll try dig out the tucows number which i had. they seem to sort this out quickly however you have to speak very nicly to them as you are not the customer and they want all contact to them to be throu 123reg, just say theat 123reg told you to phone. that what i did.

anyway ain't got the contact details for them now, will try dig it out of office tomorrow and post back

weldo · 21-11-2007, 05:24

nice one mate ... sounds promising.

when i tried to call 123 the message said that there was a 25 minute wait, so i hung up. I ain't getting paid for any of this - still haven't had the cost of the domains reimbursed - and if it looks like any kind of headache for me then i'm just gonna walk away.

i would just prefer to walk away once its all working again - and sleepless nights are not an option !!

Paul · 21-11-2007, 05:58

couldn't find the number for tucows but here is the email that i used once.

banterwebhelp1@tucows.com

worth while sending them an email about this.

as for the long wait with 123reg try this special number, seems to get me connected quickly. not sure why as it is the just the local version of the 0870 no, maybe just my luck

01782 605 399

weldo · 21-11-2007, 07:54

muchos gracias hombre ...

weldo · 22-11-2007, 09:24

just heard back from 123 - they say its a hosting issue - so have told me to get onto Cactusoft ...

thats all i can do.

ta

Paul · 22-11-2007, 15:47

ah well, on a side note, was in the pool last week and saw a street called weldon st..... your turf i presume

weldo · 23-11-2007, 05:46

of course ....
was it by any chance just off County Road, Walton ... by the Glebe pub ??

next time you're there - just knock on any of those doors and ask for me ...

Paul · 23-11-2007, 05:51

no idea if it was there or not

weldo · 23-11-2007, 07:17

20-11-2007, 10:40	#1 (permalink)
weldo now with added beard Join Date: Mar 2004 Location: Liverpool Posts: 5,432	Bad Request (Invalid Hostname) Anyone familiar with this error and its cause ?? A silly client decided to ignore the 90 day, 60 day, 30 day, 15 day and 7 day notices from 123reg telling him that his domain was due to expire ... he only decided to produce a credit card 2 days after expiration ... and 'lo and behold' although re-registering seemed to go smoothly as usual - his domain now just shows this message ... ?? its an asp cart hosted externally - and googling it seems to show that it could be a dns error or a wndows/iis error ?? can anyone add anything of note ?? __________________ fuck signatures

20-11-2007, 10:43	#2 (permalink)
steveb 389 ppm and rising Join Date: Aug 2005 Location: Järvenpää, Finland Posts: 4,946	It means they've simply deactivated the url. Possibly permanently. Tightwad will probably have to buy a new hosting service and start over again. __________________ My free fonts www.utfi.net

20-11-2007, 10:53	#3 (permalink)
weldo now with added beard Join Date: Mar 2004 Location: Liverpool Posts: 5,432	what ?? he pays brewsters for the hosting ... why would they cancel that 24 hours after domain expiration ? that doesn't sound right ... __________________ fuck signatures

20-11-2007, 11:10	#4 (permalink)
sub Shitcasket™ Join Date: Jul 2005 Location: Brighton Posts: 4,272	How long has it been since said silly client re-registered the domain? May be a case of waiting for the renewal to propagate? __________________ Follow DT updates on Twitter: http://twitter.com/designerstalk

20-11-2007, 11:33	#7 (permalink)
weldo now with added beard Join Date: Mar 2004 Location: Liverpool Posts: 5,432	yeah - i've done all that ... re-set the name servers (twice) ... its been about 7 - 9 days since we renewed, and all whois stuff looks ok ... 123reg are yet to respond to my email about it ... but could it be that it is a windows error of some sort ?? its an asp/access shop - hosted at cactushop ... __________________ fuck signatures

20-11-2007, 11:13	#5 (permalink)
Anxious On the Naughty Step Join Date: Jun 2007 Location: Glasgow Posts: 1,750	Have you updated the nameservers? Sometimes when I re-register domain names the settings go back to default.

20-11-2007, 11:21	#6 (permalink)
pgo Senior Member Join Date: Jan 2005 Posts: 12,340	Have you done a whois to make sure the domain is pointing in the right place?

20-11-2007, 11:40	#8 (permalink)
adras Zły Join Date: May 2004 Location: Toronto, Canada Posts: 2,001	Hosting companies usually don't cancel the service when the domain name expires. Unless maybe when the hosting company and the domain registrant was the same company. As said above, make sure that the NS is pointing to the right place. Can you FTP to the hosting account? Are all the files there? __________________ Be Crisp (tm)

20-11-2007, 11:45	#9 (permalink)
weldo now with added beard Join Date: Mar 2004 Location: Liverpool Posts: 5,432	ftp ?? thats a thought ... it was actually a colleague who did all the ftping and db side of things (2 years ago) i just booked the names, prep'd the images and html stuff .. hmmm .. will try to look into that .... ta. any windows experts out there ?? __________________ fuck signatures

20-11-2007, 16:52	#10 (permalink)
Paul Junkie[scum] Join Date: Oct 2006 Location: location, location Posts: 1,813	had a very similar prob with a client who let the domain expire but phoned 123 reg, no joy, then contact tucows (123reg's domain dealer ppl) and the domain was re-activated within hrs. what happen when you ping the domian? same i presume. i would get on the phone to 123reg and get them to explain pronto before you go radio rental. I would presume that 123reg can contact tucows and sort this. if you still haven't any joy by the morn let me know and i'll try dig out the tucows number which i had. they seem to sort this out quickly however you have to speak very nicly to them as you are not the customer and they want all contact to them to be throu 123reg, just say theat 123reg told you to phone. that what i did. anyway ain't got the contact details for them now, will try dig it out of office tomorrow and post back

21-11-2007, 05:24	#11 (permalink)
weldo now with added beard Join Date: Mar 2004 Location: Liverpool Posts: 5,432	nice one mate ... sounds promising. when i tried to call 123 the message said that there was a 25 minute wait, so i hung up. I ain't getting paid for any of this - still haven't had the cost of the domains reimbursed - and if it looks like any kind of headache for me then i'm just gonna walk away. i would just prefer to walk away once its all working again - and sleepless nights are not an option !! __________________ fuck signatures

21-11-2007, 05:58	#12 (permalink)
Paul Junkie[scum] Join Date: Oct 2006 Location: location, location Posts: 1,813	couldn't find the number for tucows but here is the email that i used once. banterwebhelp1@tucows.com worth while sending them an email about this. as for the long wait with 123reg try this special number, seems to get me connected quickly. not sure why as it is the just the local version of the 0870 no, maybe just my luck 01782 605 399

21-11-2007, 07:54	#13 (permalink)
weldo now with added beard Join Date: Mar 2004 Location: Liverpool Posts: 5,432	muchos gracias hombre ... __________________ fuck signatures

22-11-2007, 09:24	#14 (permalink)
weldo now with added beard Join Date: Mar 2004 Location: Liverpool Posts: 5,432	just heard back from 123 - they say its a hosting issue - so have told me to get onto Cactusoft ... thats all i can do. ta __________________ fuck signatures

22-11-2007, 15:47	#15 (permalink)
Paul Junkie[scum] Join Date: Oct 2006 Location: location, location Posts: 1,813	ah well, on a side note, was in the pool last week and saw a street called weldon st..... your turf i presume

23-11-2007, 05:46	#16 (permalink)
weldo now with added beard Join Date: Mar 2004 Location: Liverpool Posts: 5,432	of course .... was it by any chance just off County Road, Walton ... by the Glebe pub ?? next time you're there - just knock on any of those doors and ask for me ... __________________ fuck signatures

23-11-2007, 05:51	#17 (permalink)
Paul Junkie[scum] Join Date: Oct 2006 Location: location, location Posts: 1,813	no idea if it was there or not

23-11-2007, 07:17	#18 (permalink)
weldo now with added beard Join Date: Mar 2004 Location: Liverpool Posts: 5,432	oh. __________________ fuck signatures

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