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P&R · 24-12-2007, 18:35

I suspect this must be a common problem but are there any simple ways around this?

Example: A company asks me to update their website. Their hosts/designer, etc. refuse to pass over the FTP details so I cannot take on the work until the login details are released or the company changes their hosting company and buy a new domain.

Often, the customer say they don't know who the hosts are so I do a little bit of 'whois', etc. and this usually reveals the hosts - but not always of course if everything has been hidden.

I always end up stuck and unable to take on the job. This has been very annoying because the customer has failed to get the inormation.

What are the best ways around the problem? I would be interested to hear your experiences with this.

proc355 · 24-12-2007, 19:03

temporarily host it yourself on a staging server and get the client to deal with it

if you have to deal with the host/former devloper/designer...
ask them nicely

threaten legal action

send the boys 'round

pray

... take your pick

P&R · 24-12-2007, 19:33

I like your style. Problem is some of these people are big boys in the adult industry and I am somewhat smaller.

Hope you enjoyed my wife btw.

proc355 · 24-12-2007, 20:42

first few were serious, others, well, ... there isn't a lot you can or should be expected to do - the client shouldnt expect you to do their dirty work for them

your wife is real nice ta, especially that thing she she does with her tongue in my ...

P&R · 25-12-2007, 06:00

Glad you like it. It's a wicked effect. Drives me wild too!

Back to the problem - I guess this is a pain in the rear for many of us but it appears to be very common and has prevented me getting several jobs this year. The level of control some companies inflict on their customers is ridiculous.

I had problems with one of my own sites last year and had to fight for nearly two months to escape a problem hosting company as they refused to unlock my domain because they could sell it on for a tidy profit.

Some people eh.

Anyway, time for a bit of this.

24-12-2007, 18:35	#1 (permalink)
P&R Registered User Join Date: Nov 2007 Location: Nottinghamshire Posts: 34	Taking over a site from someone else I suspect this must be a common problem but are there any simple ways around this? Example: A company asks me to update their website. Their hosts/designer, etc. refuse to pass over the FTP details so I cannot take on the work until the login details are released or the company changes their hosting company and buy a new domain. Often, the customer say they don't know who the hosts are so I do a little bit of 'whois', etc. and this usually reveals the hosts - but not always of course if everything has been hidden. I always end up stuck and unable to take on the job. This has been very annoying because the customer has failed to get the inormation. What are the best ways around the problem? I would be interested to hear your experiences with this.

24-12-2007, 19:03	#2 (permalink)
proc355 Trailer Trash™ Join Date: Sep 2006 Posts: 853	temporarily host it yourself on a staging server and get the client to deal with it if you have to deal with the host/former devloper/designer... ask them nicely threaten legal action send the boys 'round pray ... take your pick __________________ meh.

24-12-2007, 20:42	#4 (permalink)
proc355 Trailer Trash™ Join Date: Sep 2006 Posts: 853	first few were serious, others, well, ... there isn't a lot you can or should be expected to do - the client shouldnt expect you to do their dirty work for them your wife is real nice ta, especially that thing she she does with her tongue in my ... __________________ meh.

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24-12-2007, 19:33	#3 (permalink)
P&R Registered User Join Date: Nov 2007 Location: Nottinghamshire Posts: 34	I like your style. Problem is some of these people are big boys in the adult industry and I am somewhat smaller. Hope you enjoyed my wife btw.

25-12-2007, 06:00	#5 (permalink)
P&R Registered User Join Date: Nov 2007 Location: Nottinghamshire Posts: 34	Glad you like it. It's a wicked effect. Drives me wild too! Back to the problem - I guess this is a pain in the rear for many of us but it appears to be very common and has prevented me getting several jobs this year. The level of control some companies inflict on their customers is ridiculous. I had problems with one of my own sites last year and had to fight for nearly two months to escape a problem hosting company as they refused to unlock my domain because they could sell it on for a tidy profit. Some people eh. Anyway, time for a bit of this.

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