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haku · 13-12-2007, 00:10

So I'm using bluehost as my own personal server. I've had it for a year, and it works quite well for me. So I decided to recommend it to my company, as we were paying some exorbitant fees. My company wanted to ease into using them, so we started up a secondary download site on their servers in th summer. They worked no problem for a few months, so we decided to switch over our main site to their servers last night. I set up the addon domain and everybody's emails and we pointed the name servers last night.

I show up to work this morning - nobody can download their email. So I check our site inaccessible. So I check our other site on the same server - also inaccessible. So I tried to log into my cpanel - inaccessible. So I tried to phone their 24/7 support - closed until 11pm their time (3pm our time - I discovered the problem at 9am our time). I dont get the point of 24/7 support if they close it.

I'm choked, cause I look really bad for this. In Japan, your reputation is directly tied into your recommendations. I made the recommendation, and it has turned out to be wrong, and I can't even contact bluehost to tell them about it.

That's what I get for going with the cheap server!

rustybones · 13-12-2007, 00:56

Oh man that fucking bites! I would be hitting up Bluehost as soon as you get hold of them about this and their shitty 24/7 support !

haku · 13-12-2007, 01:46

Oh I will. Im on hold with them right now - for the last 45 minutes!

rustybones · 14-12-2007, 23:55

Also I would be changing hosts.... I know it was cool to be host with MT (Media Temple) back when everyone was trying to be like 2advanced. But MT are quite good, I use them and can't fault the buggers

Red_Virus · 08-01-2008, 12:24

Yeah agreed the MT is one of the best. I have some sites hosted with them.

themespack · 15-01-2008, 01:36

contact me send pm me

13-12-2007, 00:10	#1 (permalink)
haku shiro Join Date: Aug 2007 Location: Yokohama, Japan Posts: 1,657	Bluehost Rant So I'm using bluehost as my own personal server. I've had it for a year, and it works quite well for me. So I decided to recommend it to my company, as we were paying some exorbitant fees. My company wanted to ease into using them, so we started up a secondary download site on their servers in th summer. They worked no problem for a few months, so we decided to switch over our main site to their servers last night. I set up the addon domain and everybody's emails and we pointed the name servers last night. I show up to work this morning - nobody can download their email. So I check our site inaccessible. So I check our other site on the same server - also inaccessible. So I tried to log into my cpanel - inaccessible. So I tried to phone their 24/7 support - closed until 11pm their time (3pm our time - I discovered the problem at 9am our time). I dont get the point of 24/7 support if they close it. I'm choked, cause I look really bad for this. In Japan, your reputation is directly tied into your recommendations. I made the recommendation, and it has turned out to be wrong, and I can't even contact bluehost to tell them about it. That's what I get for going with the cheap server!

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13-12-2007, 00:56	#2 (permalink)
rustybones buttock racer Join Date: Oct 2007 Location: Sweden Posts: 192	Oh man that fucking bites! I would be hitting up Bluehost as soon as you get hold of them about this and their shitty 24/7 support !

13-12-2007, 01:46	#3 (permalink)
haku shiro Join Date: Aug 2007 Location: Yokohama, Japan Posts: 1,657	Oh I will. Im on hold with them right now - for the last 45 minutes!

14-12-2007, 23:55	#4 (permalink)
rustybones buttock racer Join Date: Oct 2007 Location: Sweden Posts: 192	Also I would be changing hosts.... I know it was cool to be host with MT (Media Temple) back when everyone was trying to be like 2advanced. But MT are quite good, I use them and can't fault the buggers

08-01-2008, 12:24	#5 (permalink)
Red_Virus Registered User Join Date: Jan 2008 Posts: 17	Yeah agreed the MT is one of the best. I have some sites hosted with them.

15-01-2008, 01:36	#6 (permalink)
themespack Banned Join Date: Jan 2008 Posts: 5	contact me send pm me

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