I am new to this community but not new to web design. However I do have a perplexing business issue that I am not sure what to do with.
Most of my design projects are given a completion time frame of 30 days and I require 50% down payment of the project cost up front. The remainder is due upon the completion of the project.
Lately what has been happening is that I am running into clients who are not giving me all of the information that I need to complete their projects and so they put me and their project on hold because of it. So now I have a number of incomplete projects in limbo due to client delays and I have only received half of the cost of the project.
How do other designers handle these situations? Do I just close the project and give up on losing half of the cost of the project? I don't like keeping things open indefinitely and I certainly don't like not receiving the other half of the project cost due to the client deciding on not putting priority on the project AFTER I have started it.
I would appreciate some suggestions.