[top_buzz]

I've just turned down a bit of work for the first time in a fair while and the clients gone into an absolute RAGE!

I can't believe it, makes me feel like I have to take everything on but I just can't be bothered anymore with these ridiculous long ass days.

[Mr Fred]

fuck em.
well done.

[mike_m]

I know how you feel, it's a fine line between wanting to give good customer service and paying the bills, yet have a life. This time of year as well, everyone wants a rush before xmas..

[Mr Fred]

tell me about it.

[top_buzz]

Still getting emails from him moaning his ass off. He still hasn't even paid for the last job either.

Must think im a right sucker!

[Accurate]

I'm having trouble keeping on top of everything aswel. I seem to be replacing something extra with work each week now. Soon I will be working 18hrs a day.

[tomson]

i turned down a couple of jobs the other day... already doing 3 or more evenings on top of a 45 hr week so thought fuck it.

[sub]

Accept the new job but tell him to you need to settle the bill first. You could also increase your rates to outsource the next project if you're overloaded.

[top_buzz]

I'm not worried about him paying. I just thought it was cheeky to be demanding all this extra work when he's not paid for the last lot.

I've passed it on now anyway.

[aboyd]

Originally Posted by top_buzz

I've passed it on now anyway.

Does that mean that you gave the project to another designer? I find that's the best way to keep a client happy -- that way, at least if they can't get you, they're not stuck.

-Tony