All depends on the person. Some freelancer strive to please their client and others don't.
Hell, freelancers get screwed over a lot too.
Same goes for companies. I recently quoted a business €1000 for a website that they were getting designed off a large company for €6000. Their stuff is made with tables. I need say no more.
So it swings both ways.
I wouldn't worry about this plonker. His site is ugly.