DesignersTalk - View Single Post - Site Password Management & Clients who steal

mirakle · 22-08-2008, 12:35

Thank you for your input. But just to clarify (and in my own defense) I don't use "Yahoo Site Builder" to build websites. This client wanted a site placed on their existing Yahoo server which also does hosting. I understand the need (technically) to go with larger hosting companies, but for clients who basically have nothing to promote and are just happy to see their name on a page, why bother? And the contract BTW was 7 pages thorough, *standard* and clear.

The reason this woman refused to pay the remainder of her contract is because she inititially said she wanted to display (ugly) african dresses online and never mentioned clients ordering them online until two weeks after her site was up and running. THEN called to blame me that she hadn't gotten any business and asks me to add PayPal to the site. Of course you won't get any response when customers have to download a darn order form, print it, check off all the items they want and mail it back to her house. I wasn't going to give my opinion and suggest doing it otherwise when she let me know she had a "prospering Ebay business and wasn't operating some store front out of a house". At that point, I watched her dig her own hole. I reminded her that she should have indicated to me from the initial consult that she wanted to sell these items and I would have built her an e-commerce site from the beginning. It was not feasible to add a jillion PayPal buttons all over the place after the fact. It would have been tacky. She was also upset that I didn't put a counter displayed on her site. WHO FRIGGIN USES COUNTERS ON SITES NOW A DAYS!? At much to my disdain, I put the counter on there and I'm guessing she was mad because only 23 people had visited her site in 3 months. I won't take responsibiltiy for that. People don't realize that when you want a website, then what? A marketing strategy is imparative before you even have a site done.

So as I mentioned, my needs and my *type* of clientel is changing so there is now a need to consider other hosting options. She is the LAST of this type of client and I just need a more feasible route to take from here.

Sorry for the rant and thanks again.

22-08-2008, 12:35	#3 (permalink)
mirakle Registered User Join Date: Aug 2008 Posts: 2	Thank you for your input. But just to clarify (and in my own defense) I don't use "Yahoo Site Builder" to build websites. This client wanted a site placed on their existing Yahoo server which also does hosting. I understand the need (technically) to go with larger hosting companies, but for clients who basically have nothing to promote and are just happy to see their name on a page, why bother? And the contract BTW was 7 pages thorough, standard and clear. The reason this woman refused to pay the remainder of her contract is because she inititially said she wanted to display (ugly) african dresses online and never mentioned clients ordering them online until two weeks after her site was up and running. THEN called to blame me that she hadn't gotten any business and asks me to add PayPal to the site. Of course you won't get any response when customers have to download a darn order form, print it, check off all the items they want and mail it back to her house. I wasn't going to give my opinion and suggest doing it otherwise when she let me know she had a "prospering Ebay business and wasn't operating some store front out of a house". At that point, I watched her dig her own hole. I reminded her that she should have indicated to me from the initial consult that she wanted to sell these items and I would have built her an e-commerce site from the beginning. It was not feasible to add a jillion PayPal buttons all over the place after the fact. It would have been tacky. She was also upset that I didn't put a counter displayed on her site. WHO FRIGGIN USES COUNTERS ON SITES NOW A DAYS!? At much to my disdain, I put the counter on there and I'm guessing she was mad because only 23 people had visited her site in 3 months. I won't take responsibiltiy for that. People don't realize that when you want a website, then what? A marketing strategy is imparative before you even have a site done. So as I mentioned, my needs and my type of clientel is changing so there is now a need to consider other hosting options. She is the LAST of this type of client and I just need a more feasible route to take from here. Sorry for the rant and thanks again.