Quote:
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Originally Posted by funkyprem
client: so I think this is a bit much for what you're offering.
me: How much do you pay your accountant?
client: what's that got to do with the price of milk?
me: How much do you pay your accountant?
client: £xx per hour.
me: What's their standard rates?
client: what you jibba jabberting on about foo'?
me: What's thier standard rates?
client: £xx per hour. (same as above)
me: did you try to negotiate the rates with them?
client: err.... errr..... errrr.....
me: do you try to negotiate the price of a pint of milk when you go to [insert your choice of supermarket here]?
client: err.... errr..... errrr.....
me: well i'm offering you a service just like your accountant and you will end up with a product that will help increase your sales/exposure/whatever. you give your accountant the work because he/she can produce your accounts better and quicker than you can. you're giving me the task of producing your website because I can do it quicker and better than you can in the same way as your accountant. why are you trying to knock my rates down for what I believe is a service that is just as valuable to your business as your accountact is and not his??
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Great point all 'round. Although I'd never talk to a client like that, the point is I'm sure something we've all faced at one time or another.
I always go back to it in cases like this, but...
Clientcopia : Stupid Client Quotes