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Originally Posted by steveb
And if your printer is snippy with you, just get snippy right back! You're the customer and the one who pays his/her wages, so you don't need to take shit from anyone at the printers. Bu you don't need to give any either. Simply tell Snippy that you need some advice and that if Snippy can't provide it in a civil tone, you'll ask the same questions of Snippy's superior with an explanation of why you're "bothering" him/her.
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I know - it's taken me hours to realise that! I'm taking cheek off a stranger for trying to give them business.
I won't be needing them for any printing in the future. The company I work for do a lot of printing and they spent thousands last year on materials which have to be renewed every 6 months (it goes out of date quickly).
I thought most people would jump at the chance to sell the expensive stuff to a newbie - seems they're a bit short sighted.
Thanks for all the advice everyone - I'll be phoning round a few printers tomorrow.