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ScoMac · 06-02-2006, 14:34

I currently have a client that is past due on their account over 60 days and coming up to thier next bill which will push them to 90 days past due. I am having trouble getting communication from them. My question is how should I handle suspending their service (web hosting)? Should I send them a letter with a drop dead pay in full date to prevent service interruption and if not paid turn off their website until paid?

Has anyone had to deal with this? What would you suggest?

Thanks,
ScoMac

06-02-2006, 14:34	#1 (permalink)
ScoMac Registered User Join Date: Jan 2006 Location: Round Rock, Texas Posts: 18	Client past due question I currently have a client that is past due on their account over 60 days and coming up to thier next bill which will push them to 90 days past due. I am having trouble getting communication from them. My question is how should I handle suspending their service (web hosting)? Should I send them a letter with a drop dead pay in full date to prevent service interruption and if not paid turn off their website until paid? Has anyone had to deal with this? What would you suggest? Thanks, ScoMac